Our Enhanced Pay Your Premium Online Feature is now Available!

To make a payment, please visit our payment page here

Pay Premium Online

We are pleased to announce the launch of our Pay Your Premium portal. This enables you to conveniently make your general insurance premium payments online.

If you have already received your renewal notice, please be advised that you may not yet have the information required to use this feature. Kindly review the following instructions to guide you through the online payment process.

How to Get Started

For policy renewals, please send confirmation of your renewal to info.dm@cgcoralisle.com or call 448-2608 prior to making a payment. Locate your client ID number on your renewal notice. If you do not have your client ID, please request it when confirming your renewal.

Please note, all payments will be processed in Barbados dollars, regardless of your location. We are actively collaborating with our banking partners to enable payments in local currencies and will notify clients once this functionality becomes available. The online payment portal is accessible only for personal insurance policies.

Frequently Asked Questions

What would you like to know more about?

Adding or removing someone from your account is easy, and available 24/7 to HR administrators. Plan administrators can remove someone by visiting our secure customer portal. If you are a member wanting to add or remove a dependent from your account, please visit your Human Resources office for additional assistance.

You may change your address by submitting a request on our customer portal or by advising your HR department who can make this change on your behalf.

Electronic download of your Digital ID card can happen right on your smartphone! Alternatively, you can print a hard copy of your ID card. Login or Register at and follow the instructions to get your copy.

All local providers are able to invoice CG directly, if they choose. Please check with your individual provider at the time of service or prior to your scheduled appointment. When searching for US providers, you may visit www.aetna.com/asa. Please ensure your plan includes overseas coverage. If you have questions, contact us at the number listed on your digital ID card.

Most of the common prescription drugs will be covered under your medical plan. If you or your physician have questions about specific drugs, including compound drugs, please call us at the number listed on the back of your ID card.

A deductible is an amount the insured is responsible for before the insurance plan pays. The deductible does not include non-covered expenses under the plan.

Coinsurance is a percentage of the amount you will be charged for services related to your insurance. You start to pay coinsurance after your deductible has been satisfied.

A copay is a fixed amount you pay for health care services, usually given when you receive the service. The amount can vary by type of service and type of provider. Not all plans contain a copay feature.

An out-of-pocket maximum is a cap, or limit on the amount of money you have to pay for covered health care services in a plan year. If you meet that limit, your health plan will pay 100% of all covered health care costs for the rest of that plan year. A plan year is a 12 month period from January 1 through December 31.