Our Enhanced Pay Your Premium Online Feature is now Available!

To make a payment, please visit our payment page here

Pay Premium Online

We are pleased to announce the launch of our Pay Your Premium portal. This enables you to conveniently make your general insurance premium payments online.

If you have already received your renewal notice, please be advised that you may not yet have the information required to use this feature. Kindly review the following instructions to guide you through the online payment process.

How to Get Started

For policy renewals, please send confirmation of your renewal to info.dm@cgcoralisle.com or call 448-2608 prior to making a payment. Locate your client ID number on your renewal notice. If you do not have your client ID, please request it when confirming your renewal. 

Please note, all payments will be processed in Barbados dollars, regardless of your location. We are actively collaborating with our banking partners to enable payments in local currencies and will notify clients once this functionality becomes available. The online payment portal is accessible only for personal insurance policies. 

File a Claim

Claim

How to file a claim

1. Before you claim

Please notify the police if your claim is for the following:

  • Theft
  • Malicious and willful damage
  • Arson

2. When reporting your claim

Please have your policy number to hand. Please provide:

  • Information about the incident and when it happened
  • The police event number and the station the incident was reported to (if applicable)

3. What we may ask for

  • Photographs of the damage
  • Estimates for repair or replacement
  • A copy of the police report (if applicable)
  • Proof of ownership, which could be original receipts, valuations, photographs of the items, and/or bank statements.

4. What may happen next

Depending on the circumstances of your claim, the following may happen:

  • We pay your claim (less the deductible if applicable).
  • We will let you know if anything isn’t covered.
  • We might need to visit your property (to inspect the damage or to discuss the claim with you further).
  • We might need to carry out further enquiries to validate your claim.
Single Image (6)

1. Before you claim

Please notify the police if your claim is for the following:

  • Theft
  • Malicious and willful damage
  • Arson
File-a-claim_image

2. When reporting your claim

Please have your policy number to hand. Please provide:

  • Information about the incident and when it happened
  • The police event number and the station the incident was reported to (if applicable)
Single Image (7)

3. What we may ask for

  • Photographs of the damage
  • Estimates for repair or replacement
  • A copy of the police report (if applicable)
  • Proof of ownership, which could be original receipts, valuations, photographs of the items, and/or bank statements.
Single Image

4. What may happen next

Depending on the circumstances of your claim, the following may happen:

  • We pay your claim (less the deductible if applicable).
  • We will let you know if anything isn’t covered.
  • We might need to visit your property (to inspect the damage or to discuss the claim with you further).
  • We might need to carry out further enquiries to validate your claim.

Ways to submit a claim

Envelope

Email

Submit your completed claim forms and documents via email. Please see the section above for the list of required documents.

Phone

Call us

Please feel free to call your local representative for assistance.

pin

Walk-in

Please visit your local office to receive information and personal assistance.